Our doormats are made with high-quality 100% natural coir. SIZE: We have three different sizes: 16 X 24 (Small) 18 X 30 (Standard) 24 X 36 (Large) The Mat thickness is 0.5 SHIPPING: We offer a FREE SHIPPING in the USA (1-2 business Days Priority Mail). CUSTOMAIZATION: We will do any requested changes to the design. Also, we will copy & paste the personalization exactly as you type it into the personalization box. If you have any questions, please send us a message either before or after ordering. MATERIAL: - 100% natural coir - Slip resistant back MOCKUP: Please send us a message if you would like to see a mockup either before or after your purchase. Quality: - The Door Mats are Weather Proof - Can be used for heavy foot traffic - We use high quality paint & we add protection spray. We guarantee a 100% Happiness :) For more products please click on the link below: https://www.etsy.com/shop/ArvoodDesigns?ref=seller-platform-mcnav After Ordering: Usually, we send mock-ups even if you don't ask for it. Please check your Etsy inbox after ordering in case we need more details about your order. RETURNS: We will accept returns if you have not received any order that is not similar to our description. We will make sure that all our customers are HAPPY!, if you are not satisfied with your purchase, please send us a message Texas Door Mat, Personalized Welcome Mat, Front Door Texas Gifts , Outdoor Mats, Doormat, Tx #1